Size Doesn’t Matter: Why SMBs Should Also Use Managed IT Services

Wrenches on top of a computer keyboard

If Fortune 500 companies experience data loss, inefficiencies, and other issues that may result in unnecessary—and costly—expenses, then so can small- and medium-sized businesses. An exploration of an investment in managed IT services will help your SMB prevent such risks.

Common IT Problems

Because technology is rapidly advancing, from cloud technology to artificial intelligence, some businesses find it hard to keep up, especially SMBs. In fact, a SalesForce nationwide survey of small businesses reveals that only 49% use technology to automate, 34% still use a written ledger to track and store customer information, and 83% do not have an IT staff.

When you’re not equipped with the right IT solutions, then your business is more prone to experiencing downtime, missed opportunities, and costly expenses that could take a toll on your brand’s reputation.

Some of the most common IT problems include:

  • Glitches, Network Downtime, and Slow Performance
    • SMBs rarely have the luxury to stay up to date with the latest trends in system upgrades, especially for startups. So most companies end up struggling with outdated systems, which lead to glitches that cause errors in processes. The computer network starts to lag, creating delays in projects. If your business is growing, your data is also likely to grow; outdated systems cannot take on an increasing amount of data without failing at some point, which could mean more than slow systems.
  • Data Protection
    • Data storage is critical to establishing trust with your customers; your business needs to guarantee that customer information is safe—at all times. A simple glitch in the system can compromise information, which will then compromise your business’s credibility with customers.
  • Cyber-attacks
    • Remember the cyber-attack on Yahoo between 2013 and 2014. Approximately 500 million users fell victim to the biggest data breach to date, as the attack compromised personal data. Ransomware, malware, and viruses can wreak havoc in systems and cause, at the very least, downtime and at most, significant financial losses. The damage to reputation will cost more.

Using Managed IT Services

Managed IT services can help your SMB keep up with technology; the right service can even enable you to thrive amid rapid advances. With an external IT support, you can achieve efficiency and revenue—without the big budget that’s necessary for having an in-house IT staff.

You’ll gain the capabilities of a big business when you outsource your IT needs.

You don’t need to worry about your computer network rendering your staff unproductive because of a glitch or a bug; IT services providers are typically on-call, 24/7, all year round. You’ll also feel more secure knowing your infrastructure receives adequate protection. With the right network security, you will not have to worry about data loss or data breach.

Outsourcing IT services still work to your advantage even when you have in-house IT staff. Managed IT services can complement internal IT staff, and lighten their load.

With a reliable managed IT service provider, your business will gain the resources necessary to compete with big businesses and grow revenue.

Moore IT Services can help your small business do more. Call us today for further information.